Update on NDIS funding for iPads as communication devices
Since the NDIS legislative changes on October 3, 2024, many participants, speech pathologists and plan managers have experienced confusion regarding NDIS funding for iPads for communication purposes. Specifically, claims for trial and purchase of iPads preloaded with Augmentative and Alternative Communication (AAC) apps have frequently been rejected, despite these devices qualifying as assistive technology under NDIS guidelines. Clarifying when an iPad is an NDIS-funded support is now more important than ever.
According to NDIS documentation, iPads configured for communication meet the requirements for assistive technology. However, misinterpretations have blurred the lines between using an iPad as a communication device and classifying it as a general lifestyle support. This distinction has led to inconsistent decisions by NDIS delegates and plan managers when reviewing applications for iPads through NDIS funding.
Key Summary
- NDIS iPad funding is designed to support participants using communication devices, not for general lifestyle use.
- iPads preloaded with AAC apps meet the definition of NDIS assistive technology under "communication and information equipment."
- Misinterpretation of NDIS guidelines has resulted in incorrect rejections of applications for buying an iPad with NDIS funds.
- KimTech is an NDIS iPad provider offering iPad trials with AAC apps to support speech pathologists and participants trial communication solutions.
Can You Buy an iPad with NDIS Funding?
Yes, under the right conditions, NDIS funding for iPads is possible. The NDIS classifies communication devices as assistive technology. Page 9 of the official 'Supports that are NDIS Supports' document lists:
- "Products that help a participant receive, send, produce, and process information"
- "Services to assess, prescribe, deliver, adjust, and train a participant in using an assistive product"
An iPad with AAC software fits this definition, making it eligible for funding. Unfortunately, many requests for NDIS-funded iPads are incorrectly denied because of confusion with non-fundable lifestyle supports, such as general-purpose tablets.
Why Are NDIS iPad Purchases Being Rejected?
The issue arises because tablets are listed under "Supports that are not NDIS supports" when used for general entertainment or convenience. This has led some decision-makers to incorrectly classify assistive technology iPads as lifestyle devices, even when they are prescribed for communication.
While informal guidance indicates this is a misunderstanding, official clarification has yet to be published. Some NDIS providers for iPads correctly approve purchases, but inconsistency remains a significant barrier.
KimTech: Your NDIS iPad Provider
KimTech is committed to supporting participants by providing access to trials of iPads with AAC apps. Whether you are a participant, speech pathologist, or caregiver, you can explore our range of devices designed for communication. Trials are available through our NDIS assistive technology iPad hire service. Simply complete the KimTech Hire Request Form to get started.
In addition to iPad trials, KimTech designs and supplies custom 3D-printed keyguards for iPad AAC apps. Keyguards improve accuracy in button selection, making it easier for users with fine motor skill difficulties to interact with communication devices.
We also invite you to sign up for updates on NDIS iPad funding and related policy changes. Stay informed about how you can maximise your access to NDIS-funded iPad trials and communication solutions.
FAQs
Can NDIS pay for iPads used as communication devices?
Yes, if the iPad is used with AAC apps for communication, it may be classified as assistive technology under NDIS guidelines.
Can I buy an iPad with NDIS funding?
Yes, if the iPad is prescribed as a communication tool. General-purpose tablets for recreation are not covered.
Is KimTech an NDIS iPad provider?
Yes, we are an NDIS provider for iPads and other assistive technology solutions.
Conclusion
Clearer guidance on NDIS funding for iPads is needed to ensure participants can access vital communication devices without unnecessary delays. Until then, KimTech remains committed to providing practical solutions through trials and expert advice.
This guide is written by KimTech, an NDIS provider specialising in assistive technology and communication devices for participants.