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Equipment Hire Terms & Conditions

These terms outline the conditions of hire for equipment provided by KimTech.

1. Hire Period

The hire period commences on the day the Hirer receives the equipment and continues for the agreed duration. Extensions can be arranged by contacting KimTech prior to the end of the current hire period.

2. Hire Fees

Hire fees are charged from the commencement of the hire period and may be funded through NDIS plans, insurance or aged care packages. Fees for each item are outlined in the online equipment catalogue. An additional $55 fee applies for delivery and return packaging.

KimTech can liaise with plan managers regarding invoicing if required.

Where an invoice is submitted to an NDIS plan manager for payment from a participant's NDIS plan and the plan manager declines or does not pay the invoice, KimTech will not seek payment of the outstanding amount from the participant, their parent, family member or other informal support.

3. Equipment Setup

Some equipment items, such as iPads with installed apps, require setup. A one-hour therapy fee will be charged for the setup of these items, which includes app installation, account setup and device configuration.

4. Delivery and Return

KimTech will provide an Australia Post satchel with a prepaid return label for returning the equipment. The Hirer must retain the original packaging for return.

Alternatively, the Hirer may arrange a courier collection by contacting KimTech.

5. Non-Returned Items

The Hirer agrees to return all hired items, including accessories (e.g. iPad chargers), at the end of the hire period.

If an item remains in the Hirer's possession and is not returned following a request from KimTech, the item may be invoiced at its replacement cost.

This does not apply where equipment has been reported to KimTech as lost, damaged or stolen in accordance with Section 6 below.

6. Lost, Damaged or Stolen Equipment

If any hired equipment is lost, damaged or stolen, please notify KimTech as soon as possible.

We ask that reasonable care is taken while the equipment is in your possession. You will not be responsible for the replacement costs of lost, damaged or stolen items. KimTech will arrange replacement of the equipment at no cost to you.

7. Liability

KimTech is not liable for any injury, loss or damage arising from the use of the hired equipment. The Hirer is responsible for ensuring the equipment is used safely and appropriately.

Online Quote Requests

Quotes requested through the KimTech website are provided as estimates only and do not confirm a hire or reserve equipment.

Pricing is based on the information provided at the time of the quote request and may change if the equipment, hire period or other requirements change.

To proceed with an equipment hire, please complete the Equipment Hire Request Form. KimTech will then provide a formal quote based on the requested equipment and hire requirements.

Equipment availability will be confirmed when the hire is arranged.

Submitting an online quote request does not create an obligation to proceed with the hire. You may choose not to proceed at any time before accepting the formal quote.

Privacy

KimTech respects your privacy and is committed to protecting your personal information. Information provided through a quote or equipment hire request will be used for the purposes of responding to your request and arranging the requested services.

For further information about how KimTech collects, uses and protects personal information, please refer to the KimTech Privacy Policy.

Changes to These Terms

KimTech may update these Terms & Conditions from time to time. The current version will be published on the KimTech website.

If you have any questions about these terms or the hire process, please contact KimTech — we're always happy to assist.

Email: hello@kimtech.com.au
Phone: 0498 529 386